Privacy Policy

1. Introduction

Auber Packaging Co., Ltd. ("Auber", "we", "us", or "our") is a cosmetic tube manufacturer based in Guangzhou, China. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, download our white paper, or otherwise interact with us.

We are committed to handling your personal data in a transparent and lawful manner, in accordance with applicable data protection laws including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

2.1 Information you provide directly

When you request our white paper or submit an inquiry, we collect:

• Full name
• Business email address
• Company name
• Job title
• Estimated annual order volume

2.2 Information collected automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies:

• IP address (and the approximate location derived from it)
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referral source
• Interactions with our content (for example, form submissions)

3. How We Use Your Information

We use the information we collect to:

• Send you the white paper or other resources you requested
• Respond to your inquiries and prepare quotations
• Send you information about our products, manufacturing capabilities and industry insights that may be relevant to your business
• Improve our website, content and marketing effectiveness
• Comply with legal obligations

We will not use your personal data for purposes materially different from those described here without first obtaining your consent.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

Purpose	Legal basis
Sending requested materials; responding to inquiries	Performance of a contract, or steps taken at your request
Marketing communications	Your consent — which you may withdraw at any time
Website analytics and improvement	Legitimate interests (understanding and improving our services)
Legal compliance	Legal obligation

5. Cookies and Third-Party Analytics

Our website uses cookies and similar tracking technologies. Specifically, we use:

• Google Analytics 4 (provided by Google) — to understand how visitors find and use our website. Google Analytics sets cookies and may transfer data to Google's servers. Learn more at policies.google.com/privacy. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Facebook Pixel (provided by Meta Platforms, Inc.) — to measure the effectiveness of our advertising and better understand our audience. You can manage this through your Facebook advertising preferences.

You can control cookies through your browser settings. Blocking certain cookies may affect some website functionality, but it will not prevent you from requesting our resources.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described above:

• Enquiry and lead records: retained for up to 24 months from your last interaction with us, unless you request earlier deletion
• Analytics data: retained in accordance with our Google Analytics retention setting (currently 14 months)

7. Data Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties.

We may share your data with:

• Service providers who help us operate our business — for example email delivery and web hosting providers — under contractual obligations to protect your data
• Professional advisers (legal, accounting) where necessary
• Authorities where required by law, or to protect our legal rights

Our website is hosted on Tencent Cloud servers. Our email is delivered through our corporate mail service.

8. International Data Transfers

Auber Packaging is based in China. If you are located in the EEA, the United Kingdom or elsewhere outside China, please note that your personal data will be transferred to and processed in China, where data protection laws may differ from those in your jurisdiction.

By submitting your information, you acknowledge this transfer. We take reasonable safeguards to protect your data, including access controls and encryption in transit (HTTPS/TLS).

9. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Restriction — request that we limit how we process your data
• Objection — object to processing based on legitimate interests, including direct marketing
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — withdraw consent at any time where processing is based on consent

California residents (CCPA)

You have the right to know what personal information is collected, to request deletion, to opt out of any sale of personal information, and not to be discriminated against for exercising these rights. We do not sell personal information.

To exercise any of these rights, contact us at sales@cosmetic-tube.com. We will respond within 30 days.

10. Marketing Communications and Unsubscribing

If you have opted in, we may send you emails about our products, guides and company news. Every marketing email includes an unsubscribe link. You may also unsubscribe at any time by emailing sales@cosmetic-tube.com with "UNSUBSCRIBE" in the subject line.

Service-related messages — such as delivering a resource you have requested — are necessary to fulfil your request and are not affected by unsubscribing from marketing.

11. Data Security

We implement reasonable technical and organisational measures to protect your personal data, including:

• HTTPS/TLS encryption for data transmitted to our website
• Restricted, need-to-know access to lead data
• Regular review of our data handling practices

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Children's Privacy

Our website and resources are intended for business professionals. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it.

13. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be indicated on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: